How can software support Home Care Providers with the Incoming Aged Care Standards in 2019?

The Aged Care Standards for 2019 will impact organisations providing Commonwealth subsidised aged care services. Care providers will be assessed and must provide evidence of compliance against the standards from the 1st of July 2019.

The focus of the incoming standards centers around outcomes for consumers. Consumer Directed Care is a focus of commonwealth subsidised aged care services.

Compliance of the new Quality Standards is mandatory for Aged and Home Care providers from the commencement date and this makes the importance for measurement to demonstrate the performance against the standards vital.

What are the Aged Care Standards in 2019?

The Quality Standards are made up of eight individual standards:

1. Consumer dignity and choice

2. Ongoing assessment and planning with consumers

3. Personal care and clinical care

4. Services and supports for daily living

5. Organisation’s service environment

6. Feedback and complaints

7. Human resources

8. Organisational governance

How are they Measured?

Each of the Quality Standards is expressed in three ways:

· a statement of outcome for the consumer

· a statement of expectation for the organisation

 · organisational requirements to demonstrate that the standard has been met


How can software help prepare Aged & Home Care Providers for the 1st of July?

Software should be used to help Aged and Home Care providers manage the service delivery so more time can be spent by providers on the care.

Eziplan is software designed to help Australian providers manage workforce rostering, service support delivery, and ongoing daily management of personal care. Ezihub provides support for a range of Quality Standards to help providers manage and measure performance.

Additionally, Eziplan integrates with a number of software services to manage the full scope of the incoming Quality Standards in 2019.

Please get in contact with an Eziplan product specialist if you would like further information on how Eziplan integrates with your Organisation